Privacy Policy

ApexOre Athletics ("we", "our", or "us") is committed to protecting the privacy of your personal data. This Privacy Policy describes how we collect, use, and disclose your information when you visit or make a purchase from our e-commerce platform. We operate in the sporting goods retail industry, offering premium sports equipment, athletic apparel, nutritional supplements, mineral-infused activewear, and performance accessories. By using our site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

• Personal Data You Provide to Us: This includes information you provide when creating an account, placing an order, subscribing to our newsletter, or contacting customer support. This may include your name, shipping address, billing address, email address, phone number, payment information (although we do not store full payment card details), and any other information you choose to provide.
• Usage Data: We automatically collect information about how you access and use our site. This Usage Data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our site and hold certain information. These technologies are used to maintain, improve, and personalize your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

2. How We Use Your Information

We use the collected data for various purposes:

• To provide and maintain our service, including processing transactions and delivering products.
• To manage your account and facilitate your purchases.
• To notify you about changes to our service.
• To allow you to participate in interactive features of our service when you choose to do so.
• To provide customer support.
• To gather analysis or valuable information so that we can improve our service.
• To monitor the usage of our service.
• To detect, prevent and address technical issues.
• To send you marketing and promotional communications about our products, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about, unless you have opted not to receive such communications.

3. Disclosure of Your Information

We may share your personal information in the following situations:

• With Service Providers: We may share your personal data with third-party vendors and service providers who help us operate our site, process payments, fulfill orders, conduct marketing activities, provide customer service, or perform other business functions. These parties are bound by contractual obligations to keep personal data confidential and use it only for the purposes for which we disclose it to them.
• For Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
• For Legal Reasons: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

4. Security of Your Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

5. Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the details provided below.

6. Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

7. Children's Privacy

Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Address: 8 Sentosa Gateway, Singapore, 098269, Singapore